Care without compromise. Wherever you are.
Virtual Health is a fully integrated extension of Mediclinic’s healthcare network,
bringing premium healthcare to your fingertips.
Consult trusted Mediclinic doctors remotely through video, voice or chat, while remaining fully connected to our hospitals, clinics, laboratories, pharmacies and homecare services across the UAE.
Supported by our Virtual Clinic and Care Collaboration Centre, it ensures continuity of care beyond a single consultation.
670+
Doctors
60+
Specialities
1,100,000+
Teleconsultations
Key features
Save time and avoid waiting rooms with convenient virtual consultations
Receive prescriptions and follow-ups seamlessly integrated into your medical records
Maintain continuity of care with easy referrals to in-person visits when needed
Access 24/7 support whenever you need assistance
Trusted and secure
All consultations are provided via secure telehealth platforms and integrated into your healthcare record.
This ensures privacy and continuity of care in line with regional regulations.
Virtual Clinic
Our Virtual Health services are supported by a centralised Care Collaboration Centre, established in 2022.
Beyond one-time consultations, we provide ongoing care planning and coordination, ensuring patients are supported throughout their healthcare journey. This approach ensures patients are not left managing their care alone.
• Virtual primary care
• Chronic disease management
• Remote patient monitoring (RPM)
• Corporate health programmes
• Care coordination and follow-ups
For individuals and families
Virtual Health is suitable for:
- Acute illnesses such as respiratory infections, minor skin conditions and gastrointestinal symptoms
- Medication reviews and prescription renewals
- Mental health consultations
- Lifestyle advice and preventive care
- Follow-up visits
You can also manage and book appointments for family members through the Mediclinic app.
For corporates and insurers
Virtual Health supports:
- Controlled utilisation through gatekeeping models
- Cost efficiency through reduced unnecessary emergency room visits
- Structured reporting and outcome tracking
- Value-based care initiatives
- Chronic disease population management
Why Virtual Health is Transforming Patient Care
Telehealth services are rapidly changing the way patients access medical support. By combining digital technology with expert clinical care, virtual care allows patients to consult doctors, manage chronic conditions and receive medical advice without needing to visit a hospital. Mediclinic’s integrated virtual health platform ensures patients remain connected to a trusted medical network while benefiting from convenience, accessibility and continuity of care.
Learn more about our services
Disease Management
Structured long-term remote monitoring programmes for chronic conditions such as diabetes, weight management and mental health.
Virtual Clinic
Coordinated care, supported by the Care Collaboration Centre.
Telemedicine
Consult with Mediclinic doctors via video, phone or chat for primary and specialty care.
ACCESS AND SUPPORT
The Mediclinic app is available on iOS and Android.
View doctor profiles and choose by speciality, gender, language or insurance
Book and manage appointments (in-person and virtually)
Join video consultations directly on your device
Receive notifications and reminders
CALL CENTRE
Virtual health services support: 800 2022